KYC & AML Policy

Melbet applies KYC and AML procedures to confirm the identity of its users, prevent fraudulent conduct, and counter illicit financial activity across all transactions. These obligations serve to protect both the platform and the individuals who use it.

The following guarantees form the foundation of these policies:

• Fair play is maintained across all gaming and betting activity on the platform
• User safety is prioritised through rigorous ID verification and account protection measures
• Transparency is upheld in how personal data is collected, stored, and used
• Full compliance with applicable regulatory requirements is maintained at all times
• Suspicious activity is identified and addressed without delay

Every new user registering on the platform is required to complete identity verification before accessing full account functionality, including withdrawals and certain gameplay features. Document submission must be accurate, current, and clearly legible.

The following categories of documentation may be requested during the verification process:

• A valid government-issued photo identification document, such as a national identity card, passport, or driving licence
• Proof of residential address issued within a specified recent period, such as a utility bill or official correspondence from a financial institution
• Confirmation of ownership of the payment method used for deposits or withdrawals, such as a bank statement or card image
• Additional supporting documents if required during enhanced due diligence reviews or risk assessment procedures

Melbet implements a comprehensive set of security measures to detect, prevent, and report money laundering and other forms of illegal financial activity on the platform. These controls are applied consistently across all user accounts and transaction types.

The AML framework includes the following controls:

• Continuous transaction monitoring to identify irregular patterns or volumes of financial activity
• Automated detection systems that flag behaviour inconsistent with a user’s established profile
• Enhanced due diligence procedures applied to accounts identified as presenting elevated risk
• Detailed review of large transfers or transactions deemed unusual in nature or frequency
• Risk scoring applied to user accounts based on activity, geography, and account history
• Screening of users against international sanctions lists and Politically Exposed Persons (PEP) databases
• Reporting obligations fulfilled with competent authorities when credible suspicion of financial crime is identified

The platform enforces strict restrictions to support its compliance obligations and maintain a lawful operating environment. Any conduct that undermines the integrity of identity verification or financial controls is treated as a serious breach of platform terms.

The following activities are strictly prohibited:

• Operating multiple accounts under the same or different identities (multi-accounting)
• Submitting forged, altered, or stolen identification documents during the verification process
• Conducting or attempting to conduct transactions that constitute money laundering or are linked to illegal funds
• Manipulating platform systems, game outcomes, or financial processes through deceptive methods
• Sharing, selling, or transferring account access to any third party
• Using payment instruments that are not registered in the account holder’s own name
• Providing false or misleading personal data at any stage of registration or identity verification

Failure to comply with KYC or AML requirements, or engagement in any prohibited conduct, will result in enforcement action without prior notice. Applicable measures include temporary or permanent account suspension, freezing or confiscation of funds associated with suspicious activity, cancellation of bets or winnings connected to non-compliant behaviour, and reporting to the relevant competent authorities where such action is required under applicable law.

Each user is responsible for ensuring that all personal data provided to the platform is accurate, complete, and kept up to date at all times. Verification must be completed within the timeframes communicated by the platform, and failure to do so may result in restricted access to account features. Users are required to respond promptly to any requests for additional documentation submitted as part of ongoing compliance reviews or enhanced due diligence procedures. Only payment methods registered in the account holder’s own name may be used for deposits and withdrawals on the platform. Any unusual activity observed within an account should be reported to the platform’s support team without delay, in keeping with the shared responsibility for maintaining a secure environment.

Melbet upholds principles of fair play and transparency to protect every user and maintain a trustworthy platform environment free from manipulation and financial misconduct. These principles apply equally to all users regardless of account status or activity level.

The following standards guide the platform’s approach:

• Full compliance with applicable KYC and AML standards as required by regulatory authorities
• Confidentiality and lawful protection of all personal data collected during account registration and verification
• Ongoing transaction monitoring to identify and respond to suspicious activity in a timely manner
• Active prevention of manipulation, unfair conduct, and any behaviour that undermines platform integrity
• Access to user support on matters relating to account security, identity verification, and responsible gaming
• Shared responsibility between the platform and its users for maintaining a safe and compliant environment
• Equal application of rules and conditions across all user accounts without exception